Shipping policy

Shipping & Delivery Policy

At Famory, we want your furry friend's goodies to arrive as quickly and safely as possible.

Processing Time
Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
Delivery times may vary depending on your location and are estimates, not guarantees.

Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight. We offer free standard shipping on orders over $50.

Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package's journey.

International Shipping
We currently ship within the United States. For international shipping inquiries, please contact us at support@famory.com.

Delayed or Lost Packages
If your order hasn't arrived within the estimated delivery window, please contact our support team and we'll help track it down.